Privacy Policy

Privacy Protection Notice

At quinelpharivo, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial planning services.

We comply with Australian Privacy Principles under the Privacy Act 1988 and applicable state privacy legislation.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services:

• • Contact information including name, email address, phone number, and mailing address
• • Financial information necessary for planning purposes, including income, expenses, and financial goals
• • Usage data about how you interact with our website and services
• • Communication records from our consultations and correspondence

How We Use Your Information

We use your personal information for legitimate business purposes, including:

• • Providing personalized financial planning consultations and ongoing support
• • Communicating with you about your account, services, and important updates
• • Improving our services and developing new features to better serve you
• • Complying with legal obligations and regulatory requirements
• • Protecting against fraud and ensuring the security of our services

Legal Basis for Processing

We process your personal data based on the following legal foundations:

Primary Legal Basis:: We process your data based on your consent and our legitimate business interest in providing financial planning services

When We Share Information

We may share your information in limited circumstances:

• • With trusted service providers who assist in delivering our services under strict confidentiality agreements
• • When required by law, regulation, or legal process
• • To protect our rights, privacy, safety, or property, and that of our users

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website, remember your preferences, and analyze usage patterns to improve our services.

For detailed information about our cookie usage and your control options, please review our Cookie Policy.

Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Privacy Rights

Under Australian privacy law and other applicable regulations, you have the right to:

• • Access the personal information we hold about you
• • Request correction of inaccurate or incomplete information
• • Request deletion of your personal information in certain circumstances
• • Object to or restrict certain types of data processing
• • Withdraw consent where processing is based on your consent

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Financial records may be retained longer to comply with regulatory requirements.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at contact@quinelpharivo.com or +61 341-094-348.